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Changing an E-mail Account in Outlook 2003

Email Account Configuration

User name:Your COMPLETE email address
Server type:POP3/SMTP
SMTP port number:10025
POP3 port number:10110
Server name:mail.example.com
(replace example.com with your domain)
Outgoing server (SMTP) requires authentication
Do not use SPA (Secure Password Authentication)

To edit an existing e-mail account in Outlook 2003, follow the steps below. This is most often necessary when it was originally setup incorrectly.

  1. First, click Tools, E-mail Accounts.

    First click Tools, then E-mail Accounts
  2. Click View or change existing e-mail accounts, then click Next.

    Click Add a new e-mail account, then click Next
  3. Click the account you want to edit from within the account list, then click Change.

    Click the account you want to edit from within the account list, then click Change
  4. Enter your e-mail account information within the appropriate boxes.

    Enter your e-mail account information within the appropriate boxes.

    1. Your Name: Enter your name as you want it to appear to others when you send e-mail; E-mail Address: Type your complete e-mail address (not case sensitive).
    2. Enter your POP3 and SMTP server details.
    3. Enter your complete e-mail address as your User Name, then type your password in the box designated Password. (Your password is case sensitive.)

    DO NOT CHECK the option to "Log on using Secure Password Authentication (SPA)".

    Click More Settings to continue.

  5. On the General tab, enter your e-mail address in the Mail Account box. This is how Outlook 2003 will refer to the e-mail account internally.

    On the General tab, enter your e-mail address in the Mail Account box. This is how Outlook 2003 will refer to the e-mail account internally.

    1. Enter your e-mail address (not case sensitive).

      Other User Information
        Organization: Optional (not required)
        Reply E-mail: Optional (not required)
  6. On the Outgoing Server tab check the 'My outgoing server requries authentication' box

    On the Outgoing Server tab:

    1. Check the option My outgoing server (SMTP) requires authentication,
      and select Use same settings as my incoming mail server from the list.
  7. Click OK when finished

    On the Advanced tab:

    1. Add 10,000 to the original port numbers. The values should now be 10110 for POP3 and 10025 for SMTP.
    2. Optionally, check the box to Leave a copy of messages on the server, also Check the box to Remove from server after a given duration, and set the number of days. 3 days or less is preferred.

    Click OK when finished.

  8. Click on the Test Account Settings button to test your new account

    Click on the Test Account Settings button to test your new account. Outlook 2003 will return an error if one exists.

  9. Click Next and Finish to exit the e-mail account settings window. You're done! Congratulations!